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Chat and Ticket Based Customer Support

Our customer support experts will work to resolve issues that arise with your EHR.

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Customer Support

Customer Support Team

Our customer support team is trained to respond quickly and effectively to support tickets and requests. Once a ticket is submitted, they will work to ensure a resolution to your problem.

Chat Support

Chat support is a great tool for fast customer assistance as well. You can resolve quick issues via chat support, and if your issue appears to be more complex, the support agent will let you know that it is being escalated to a support ticket. If you need an agent outside of work hours, you have the option to leave a message in the chat widget.

Support Resources Library

Because our cloud based EHR is so robust, DrChrono has a large library of support articles and videos to guide you through nearly every aspect of your electronic health record software.

Chat Support

An All-in-One Mobile EHR Platform
for Your Specialty

Find out why DrChrono is consistently ranked as one the best medical practice management software companies, as well as a top EHR for small practices. Our medical billing software is designed to save your practice time and ensure accuracy with streamlined workflows. Schedule a demo with a product specialist to learn more, or read about the available plan offerings that are right for your practice.

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