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Custom Care Program

Creating a support experience just for you

Your Plan

Once you’ve chosen the right drchrono plan for you, we’ll tailor an onboarding program specifically to meet your needs.

Initial Setup and Implementation

Your dedicated implementation manager will work with you to assess your training needs, and will carry out your training plan on a well defined schedule.

Ongoing Support

Once you’ve finished implementation, we have a team of product experts available to answer any questions you have, as well as a Help Center that offers a wealth of support resources.*

* Support is provided via email. Emails are typically responded to in 4 hours or less during business hours.

Customer Support by Plan:

Asclepius
 
Prometheus
Standard
Premium
Hippocrates
Standard
Premium
Apollo
Standard
Premium
Apollo Plus