Premium Features Powered by Updox

• Eliminate wasted time calling patients
• Keep patients engaged & staff productive
• SMS two-way texting
• Secure, HIPAA compliant texting
• Attach documents, forms, photos and video
• Route incoming messages and responses with workflow queues
• No portal is required

Meet with your patients from wherever they are with our HIPAA-compliant Video Visits! Our Video Visits allows your patients to get quality care right when they need it and boost your revenue by seeing more patients through telehealth! What makes our Video Visits stand out:

• Up to 19 participants at a time, allowing for group calls with your patient’s care team, family members or office staff
• Waiting room feature that mimics an in-person visit
• Take up to 10 screenshots during your visit
• Screenshare
• Take visit notes within a box on the Video Visit screen that populate in your post-visit summary
• Dial-in capabilities – enable patients to call in in the event of an internet outage

Send communication to all your patients or select patient groups all at the click of a button! Choose from text message, email and/or phone call to send a message to your patients. Additional broadcast patient messaging features include:

• Automatically schedule recurring reminders
• Birthday Broadcast Messages (today, this week, this month)
• Templates help you operate more efficiently!
• Post Visit Surveys

Decrease patient no-shows and missed appointments and create workflows that fit your office’s needs. Patient reminders can be delivered to your patient by phone call, text message or email.

• Allow patient to confirm, cancel or call the practice, all within the appointment reminder.
• Utilize templates, create your own, and assign your reminders to different appointment types to automate your workflow.