Practice Management and Administration |
Telehealth |
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Patient Check-in and Kiosk + App |
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Patient Portal + App |
Basic |
Advanced |
Advanced |
Advanced |
Appointment Profiles |
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Credit Card Processing and Storage |
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Task Assignment and Management |
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Patient Flags |
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Email Reminders |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Text / Phone Reminders* |
100 / 100 |
150 / 150 |
300 / 300 |
600 / 600 |
Incoming/Outgoing e-Faxes* |
150 |
400 |
1000 |
2000 |
Scheduling Widget for Website |
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Staff Accounts |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Practice Group User Profiles & Permissions |
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Clinical Tools |
eRx |
Basic |
Advanced with EPCS |
Advanced with EPCS |
Advanced with EPCS |
Lab Integration: Quest & LabCorp |
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Extended Lab Integration† |
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Specialty Specific Form/Template Library |
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Medical Form/Template Customization Tools |
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Integrated Photo and Drawing Tools |
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Vitals |
Basic |
Custom |
Custom |
Custom |
Text-Expanding Macros |
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Medical Speech-to-Text |
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Patient Educations |
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Patient Education Tool with Custom Library |
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Fully integrated EHR mobile Apps |
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Direct Messaging |
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Medical Billing |
Custom Billing Codes |
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Billing Profiles |
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Real-Time Insurance Eligibility Checks |
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Fully Integrated Claim Management Tool |
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Claims submission to iHCFA for Workers Comp and Auto Claims†† |
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Claim Submission via eProvider Solutions†† |
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Electronic Remittance Advice & ERA Auto Posting |
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Autogenerated Superbills |
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Autogenerated CMS 1500 forms |
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Business Intelligence Tools + App |
Basic |
Basic |
Basic |
Advanced |
Customer Implementation |
Custom Training Videos |
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Dedicated Implementation Specialist |
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Dedicated Training Team |
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Data Migration‡ |
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Customer Support |
Software Version Updates |
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Feature-Specific Educational Messages & Videos |
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Online Help Center |
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Dedicated Account Manager |
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Periodic & Proactive Account Checks |
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Revenue Cycle Management |
Comprehensive Billing and Coding Services |
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Denial Management |
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Patient Collections/Statements |
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Monthly Financial Performance Reports & Review |
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AR Management |
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Dedicated Support Phone Line |
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Dedicated Billing Specialist & Manager |
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Claim Status Dashboard |
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Dedicated Account Manager |
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