| Practice Management and Administration |
| Patient Check-in and Kiosk + App |
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| Patient Portal + App |
Basic |
Advanced |
Advanced |
Advanced |
| Appointment Profiles |
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| Credit Card Processing and Storage |
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| Task Assignment and Management |
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| Patient Flags |
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| Email Reminders |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Text / Phone Reminders* |
100 / 100 |
150 / 150 |
300 / 300 |
600 / 600 |
| Incoming/Outgoing e-Faxes* |
150 |
400 |
1000 |
2000 |
| Scheduling Widget for Website |
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| Staff Accounts |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Practice Group User Profiles & Permissions |
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| Clinical Tools |
| eRx |
Basic |
Advanced with EPCS† |
Advanced with EPCS† |
Advanced with EPCS† |
| Lab Integration: Quest & LabCorp |
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| Extended Lab Integration†† |
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| Specialty Specific Form/Template Library |
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| Medical Form/Template Customization Tools |
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| Integrated Photo and Drawing Tools |
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| Vitals |
Basic |
Custom |
Custom |
Custom |
| Text-Expanding Macros |
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| Medical Speech-to-Text |
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| Patient Educations |
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| Patient Education Tool with Custom Library |
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| Fully integrated EHR mobile Apps |
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| Direct Messaging |
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| Medical Billing |
| Custom Billing Codes |
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| Billing Profiles |
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| Real-Time Insurance Eligibility Checks |
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| Fully Integrated Claim Management Tool |
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| Claims submission to iHCFA for Workers Comp and Auto Claims‡ |
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| Claim Submission via Emdeon and/or Trizetto (Gateway)‡ |
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| Electronic Remittance Advice & ERA Auto Posting |
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| Autogenerated Superbills |
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| Autogenerated CMS 1500 forms |
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| Business Intelligence Tools + App |
Basic |
Basic |
Basic |
Advanced |
| Customer Implementation |
| Up to Training/Implementation |
5 |
8 |
12 |
20 |
| Custom Training Videos |
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| Dedicated Implementation Specialist |
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| Dedicated Training Team |
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| Data Migration‡‡ |
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| Custom Developed Medical Forms/Templates |
2 |
3 |
5 |
10 |
| Customer Support |
| Software Version Updates |
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| Feature-Specific Educational Messages & Videos |
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| Online Help Center |
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| Dedicated Account Manager |
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| Periodic & Proactive Account Checks |
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| Revenue Cycle Management |
| Comprehensive Billing and Coding Services |
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| Denial Management |
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| Patient Collections/Statements |
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| Monthly Financial Performance Reports & Review |
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| AR Management |
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| Dedicated Support Phone Line |
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| Dedicated Billing Specialist & Manager |
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| Claim Status Dashboard |
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| Dedicated Account Manager |
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