A: Yes, if you are not satisfied with drchrono, you can leave our system at any point. Our goal
is to build a system that people want, so if you think there is something we can do to
improve, please don't hesitate to provide us with that feedback. We will do our best to provide
software updates, iterations and implement your feedback. Per our cancellation policy, you have
14 days to extract your data from our system.
A: No, we do not charge our customers for implementation. Paid users receive an implementation
package customized to their plan; all packages include one-on-one trainings, custom template
building and an one hour kick-off call.
A: No, we do not charge our customers for leaving our system. However, our cancellation policy
states that you are responsible for any payments up to 30 days following your cancellation
notice and have 14 days to extract any data.
A: Compatible web browsers include Google Chrome, Mozilla Firefox and Apple's Safari. Please
note that drchrono is not compatible with Internet Explorer. Compatible Software for drchrono
iPad EHR, drchrono iPhone EMR, drchrono patient check-in, drchrono onpatient, drchrono ICD9 +
HCPCS: Apple's iOS 8. Please note that you can operate drchrono on your laptop (PC or Mac),
desktop (PC or Mac) or iPad.
A: Implementation time is highly dependent on our clients; our most motivated clients typically are
implemented within a few weeks. Our platform comes fully loaded with electronic prescriptions,
speech to text, electronic billing, scheduling, claims status reports etc. We also provide our
paid users with an account manager and one-on-one trainings. It is up to you and your office to
decide how quickly you will get up and running with our guidance.
A: We encourage our clients to customize their drchrono clinical forms to mirror their old paper
forms. As a paid user, our implementation specialists will create a set number of custom forms
for your practice according to your needs and requirements. Additionally, you can create your
own using our Template Builder.
A: Yes, onpatient allows anyone to create an patient account.
As a paid user, you can enable your patients to schedule their appointments online, check-in,
send secure messages, view their health records and make e-payments.
A: Yes, we have medical speech to text powered by MModal. The product is specialty specific and
adapts to your accent and speaking patterns to transcribe your words accurately into your
A: drchrono offers a complete end-to-end billing solution for your practice. Now you can bill
patients directly from drchrono. Additionally, we offer a sophisticated set of reporting
tools to help analyze insurance payments and denials. Find out more.