We believe that providers should spend their time
caring for patients, not chasing down payments.
DrChrono’s integrated EHR lets our billing team
take over as soon as a provider completes patient
Real-time eligibility verification at the time
of patient check-in: we educate and train
doctors and their staff to utilize this feature
effectively in order to collect payments
Experienced and certified medical coders:
our coders review clinical notes and code
them with the correct ICD9 and CPT
codes. Additionally, we coach doctors on
appropriately optimizing charting for claims.
Excellent clean claim submission rate:
our billing team reviews all claims before
they are submitted to insurance in order
to increase a provider’s first time payment
ratio. Our clean claim submission rate is
Comprehensive front-end rejections
process: our senior billers review and
re-submit rejections within 48 hours.
Additionally, our team works closely with
clearinghouses and insurance companies
in order to get your claims paid on time.
Expert Electronic Remittance Advice review:
our billing experts review all payments to
ensure proper reimbursement per doctor
contracts. Additionally, the team ensures that
payments are appropriately deposited in the
doctor’s bank account.
Speedy accounts receivable follow-up
and collections: our team follows up with
insurance companies immediately as
opposed to the standard method of aging
claims. This allows us to recover payments
quickly; in fact, more than 96% of our claims
are paid in less than 60 days!
Specialty-specific denial analysis, resolution
and prevention: we are well-versed in denial
resolution by specialty. To ensure most claims
are paid without a denial, we monitor denials
for trends. We then train and educate your
team to make appropriate changes in their
workflow to reduce future insurance denials.
Multi-Insurance appeals specialization: we
have extensive experience across all kinds
of appeals, including those for federal,
commercial, workers compensation and auto
Accelerated patient statements and follow-up:
our team sends statements in a more timely
manner than most standard billing operations;
this helps practices recover receivables faster.
Additionally, we contact patients after sending
statements to ensure on-time payments.
Simplified credentialing: our services include
credentialing, re-credentialing, contract
negotiations, malpractice application
submissions, and network participation
amongst other things. Our goal is to simplify
the process and reduce the costs and
frustration associated with credentialing.