Dr. Adam Siegel and Dr. Michael Zuri met during their
residency and developed a relationship that went
beyond friendship. When Dr. Siegel got married,
Dr. Zuri was his best man. So when they had an
opportunity to join forces and create a joint practice
together, they jumped on it.
The Business Challenge
Seeing a merger as a way to realize their dream of
sharing a practice, Dr. Siegel and Dr. Zuri began
to discuss how they could join the two practices
Having seen many other practices go through the
laborious transition from paper records to an EHR,
All Podiatry Group had avoided adopting an EHR
themselves. They had decided that the time and
headache they’d save from the EHR wasn’t worth the
downtime of transitioning all their records. APG had
just accepted the inefficiencies of paper records.
But now that they would be merging their practices,
Dr. Siegel and Dr. Zuri quickly realized that choosing
the right EHR, one that would allow them to access
health records for multiple clinic locations and
accommodate workflows, would be essential for
creating a successful partnership.
This meant they would need to take the decades of
paper charts from All Podiatry Group and input them
into a modern EHR.
Dr. Siegel already had experience with DrChrono EHR
after choosing it for his practice when he established
Modern Foot & Ankle in 2017. He knew that it was
designed to work for one or many medical offices,
which made it a great fit for their merger. Once they
decided on DrChrono, it took less than two weeks
of downtime at All Podiatry Group to achieve full
adoption of the system. The results were immediate.
DrChrono not only reduced the amount of time it took
for doctors to complete their patient charts during
a visit, but it also allowed them to interact more
closely with their patients. With access to the whole
EHR system via an iPad, doctors were able to make
eye contact with patients without needing to sit at a
With common conditions and recommendations
prepopulated in the dashboard, doctors’ notes
became more detailed with less effort. Doctors were
also able to take before and after photos on the iPad,
logging them into the patient chart. Finally, because
billing profiles were integrated with the EHR, the
practice could immediately submit claims after visits
without extra coding, making the newly merged
practice more productive and efficient.
With DrChrono, administrative staff was able to
spend far less time focused on repetitive tasks like
check-in, appointments, and phone calls. The userfriendly interface was easy to get the hang of
for staff members who were completely new to the
field. Erika, for example, worked at the front desk.
She had a background in the hospitality industry and
had no experience working as a medical admin, but
she picked up the new system as fast as the veteran
Now that all patients were able to check-in at home
on their computers, it reduced wait times from half
an hour to a few minutes, allowing staff to spend
less time monitoring the waiting room. Scheduling
appointments were just as easy. Patients booked
a time online and were automatically reminded
with DrChrono’s text and email alerts. After a visit,
DrChrono followed up with patients and requested a
review, helping the newly merged practice build and
maintain their online presence and reputation.
When an old patient came in, staff from All Podiatry
Group loved no longer needing to go into storage
to pull old patient charts; everything was uploaded
into the EHR. They also saved time checkingeach
patient’s insurance eligibility as this was also
automatically done for them. The fax machine
became a sort of joke because it sat there unused
once the team began using DrChrono’s
Bringing it All Together
In the process of the merger, Dr. Siegel learned
that All Podiatry Group had developed some
unique practices over its decades of operation.
They were worried that their new EHR might not be
customizable enough to accommodate APG’s unique
approach. However, they found that DrChrono gave
them tools to integrate many ways of doing things, all
of which they were able to integrate during their short
transition to the platform.
Now, the merged practice is 90% paperless and
the offices use digital tools such as Box to keep
an electronic paper trail for consents and receipts.
DrChrono’s unique blend of automation and
customizability has made their partnership greater
than the sum of its parts.
Case in point - the two practices are now poised
to scale their profitability. With many of the
previous processes that relied on manual work now
automated, onboarding new team members and
opening new offices is incredibly straightforward. And
with overhead and staffing costs are greatly reduced,
doctors and administrators can spend more time
caring for patients and less time caring for repetitive
tasks. Without sacrificing the quality of care, Dr.
Siegel and Dr. Zuri were able to cut time spent on
administrative tasks and see more patients than they
ever did before. As Dr. Siegel put it, “the name of the
practice is Modern Foot and Ankle, and I think the
way to make an office modern, is by having the most
up to date, the best technology available.”
Want to see how DrChrono could revolutionize
your practice? You can schedule a private
demo or get your questions answered by one
of our specialists. Give us a call at 844-569-
8628 or email us at email@example.com
would be happy to answer your questions and
help you evaluate how DrChrono can create a
customizable solution for your practice.