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Important Updates regarding COVID-19

Last Updated 3/13/2020

DrChrono is taking the impact of COVID-19 seriously. As more cases continue to surface throughout the US, we’ve moved quickly to implement the following policies, software updates and partner offerings to ensure the safety of all employees, providers and patients.

We will continue to monitor updates from the CDC and medical advisors, which will be reflected on our website and via e-mail.

Access the Medical Form to Screen Patients for COVID-19

Your practice should import this comprehensive questionnaire to screen patients for coronavirus. The template includes travel questions, symptom reporting, as well as links to up-to-date CDC notices and global case tracking. You must first log-in to your account and download the form. Once downloaded it will appear in the form builder section under the additional tab.

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Conduct Video Visits with DrChrono Telehealth

We realize that, in order to maintain the health of your staff and patients, your practice may benefit from the ability to provide virtual care. We are offering free usage of our telehealth platform until August 1 and have flexible options to provide remote care after the trial period. There are no additional integrations or downloads required, and you can conduct Video Visits directly from your EHR.

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Select the Proper Lab Ordering Codes for COVID-19 Testing

DrChrono’s integrated partner Health Gorilla has confirmed that COVID-19 test ordering is available through its platform. This means that DrChrono users are now able to select the appropriate codes in the dropdown menu when you order a test from Quest or LabCorp.

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Stay Informed on Prevention & Tracking Updates

We encourage everyone, from providers to business owners and employees, to stay up-to-date on the latest information from the CDC regarding travel notices and prevention & treatment information for healthcare professionals. As of March 11, there have been 1,279 confirmed cases in the US. Experts urge individuals to minimize exposure by washing hands often, regularly cleaning surfaces and avoiding frequent contact with eyes and mouth.

You can also track the location of confirmed and active cases within the United States using the Johns Hopkins Interactive tracking map.

Keeping Employees Safe

As of Monday March 9, DrChrono has instituted a work-from-home policy and closed all physical office locations for the month of March. This is meant to ensure the safety of our employees while continuing to perform at 100% operational capacity. We will closely monitor CDC updates in the event the office closures should continue into April. However, we have committed to providing all employees with the necessary tools and support to perform their work from home without any disruption.