At EverHealth, our mission is clear: to help you deliver exceptional patient care through innovative technology and streamlined workflows that simplify the business of healthcare. We have been listening closely to your feedback, and your insights are shaping our priorities. I am excited to share the meaningful progress we have made and the specific ways we are investing in our platform and services to better support your practice.
Investing in Your Success
We are prioritizing investments in infrastructure, product development, and talent to ensure our products improve your ability to manage and grow your practice.
We are investing in AI across the EverHealth platform to support the way you document visits, manage clinical workflows, and ensure notes align with coding and billing requirements.
Our product roadmap includes powerful new AI features, some currently in development, and others already launched in 2026. These tools are designed to reduce documentation time, streamline care coordination, and optimize billing workflows. Two recently launched tools, No Show Predictor and EverHealth Scribe, are already delivering measurable results for customers. Providers using EverHealth Scribe are seeing an approximately 50% reduction in documentation time per patient visit, along with a 99% satisfaction rating. No Show Predictor has analyzed and optimized more than 350,000 appointments.
These innovations, alongside platform upgrades and user experience improvements, allow you to spend less time managing technology and more time focused on patient care.
Elevating Support and Outcomes
In 2026, we have hired more customer support representatives, upgraded our infrastructure, and expanded our hours of live support to make it easier for our customers to get help when they need it.
To ensure you receive exceptional service and support, we are committed to hiring, training, and developing the best professionals in the industry. This includes comprehensive training programs, intuitive product documentation, and responsive customer support to help your practice get the most out of our solutions. We have also invested in an AI-powered support experience that provides customers with faster access to answers, helpful resources, and 24/7 assistance, creating a more seamless and efficient user experience overall.
Our Commitment to You
Delivering exceptional customer experiences, driving product reliability, focusing on innovation, and responding to your needs with meaningful enhancements remain our top priorities. By integrating features across our integrated EHR, practice management, billing, and patient engagement ecosystem, we are building all-in-one solutions that make your workflow simpler, save you time, and enable you to deliver improved clinical outcomes.
Thank you again for your trust and business. We are grateful for the opportunity to support your practice and look forward to continuing to invest in solutions that help your team succeed throughout 2026 and beyond, and to show you that your our practice truly is our priority.
Thanks,
Evan Berlin
CEO, EverHealth
