Revenue Cycle Management Associate - Baltimore Location


drchrono is searching for an addition to our medical billing / revenue cycle management department. As an RCM Associate you will be responsible for improving our billing practices and ensuring that our customers thrive with a high level of customer satisfaction. You will help to oversee drchrono's billing operations, medical coding and collections teams. This position offers a unique opportunity to spearhead and develop our tracking reports, best practices, and overall process. You will assist on sales calls and create policies to keep drchrono competitive.


  • Establish and audit RCM operational service-level agreements
  • Measure and manage operational health, create tools and infrastructure that allow for scale and transparency
  • Serve as Internal RCM SME, participate in internal cross functional product design and engineering meetings, conduct product feedback roundtable discussions, etc.
  • Support Sales and Marketing initiatives requiring RCM expertise
  • Create/Produce Online Billing training resources and instructional content, host webinars, etc.
  • Provide audit and oversight for all customer touch points, ensuring excellence in customer experience for the RCM program


  • 5+ years’ experience in Medical Billing and Coding
  • CPC or equivalent coding certification (not required but a plus)
  • Strong client facing ability
  • Eager to train and develop others
  • Strong excel spreadsheet use for tracking metrics
  • You live by your calendar and can manage multiple projects simultaneously 
  • Excellent and effective communication skills in the English language, both written and oral
  • Minimum 2 years of RCM Team role
  • Approachable and welcomes questions
  • You don’t settle


drchrono is a medical platform for doctors and patients. We are crafting only the best mobile healthcare experience, with a focus on iPad, iPhone, Apple Watch and web. The driving force of our efforts is in changing the way people engage and experience healthcare through electronic health records. We’re building some fascinating stuff. We are a Silicon Valley startup, working out of the chronoplex in Mountain View, CA. Our focus is on building artistic, intricate, and useful products. You would be part of an entrepreneurial, sharp, capable and curious team. Since our inception, we have attracted over 85,000 physicians, 5.5 million patients. So far we've booked 19 million patient appointments and processed 1.2 billion dollars in medical billing per year.

drchrono is ranked by INC 500 as one of the fastest growing private companies in America, listed for two years in a row for 2014 and 2015.

Silicon Valley Business Journal designated drchrono as one of the fastest growing private companies and was voted the #1 mobile Electronic Health Record 4 years in a row by Black Book Rankings.


We are always asking ourselves, how can we make physicians and patients life better through technology? Our team works on making healthcare better day by day.

  • What we do and look for in people we work with-
  • We don’t settle.
  • Passion, be inspired.
  • Develop entrepreneurs.
  • Put a dent in the universe through healthcare.

No global movement springs from individuals. It takes an entire team united behind something big.

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