Manager, Sales Development Representatives


drchrono is hiring an SDR Manager who will play a key role in managing and coaching a team of Sales Development Representatives in both California and Maryland to promote professional growth and attain pipeline revenue targets. Leading by example, this candidate will be responsible for measuring, overseeing, and holding SDRs accountable for their daily activities, results, and professional development. The role requires strong leadership skills with a proven ability to deliver results. This role is located in drchrono’s Sunnyvale, CA office and will report to the Director of Sales.

In this role you will...

  • Be responsible for leading and supporting a rapidly growing team of SDRs
  • Continue to build and strengthen your team through recruiting, hiring, and development strategies (note: successful SDRs are promoted to Sales Rep positions within one year, making hiring and training a particularly important function)
  • Oversee day-to-day activity of all SDR team members and monitor performance goals while providing ongoing feedback, coaching, and guidance through weekly 1:1s or ad hoc discussions
  • Lead and schedule weekly and/or monthly team meetings with the SDR team
  • Track SDR team metrics and report data to leadership on a regular basis
  • Partner with sales leadership to ensure the SDR team is meeting pipeline expectations
  • Develop and hold regular training workshops, focusing on call coaching, prospecting, countering objections, and other SDR responsibilities
  • Inspire and motivate employees on a daily basis and recognize and reward accomplishments and contributions
  • Develop and refine best practices and ensure adherence to Salesforce usage and data integrity
  • Proactively identify opportunities for SDR sales process improvement and work with SDRs to strategize and establish next steps for sourcing leads, including creating outreach strategies, refining effective messaging and ensuring the timely execution of these campaigns
  • Support SDR team growth by developing and/or maintaining content for onboarding, training, scripts, and playbooks
  • Stay up to date on drchrono’s product and services, industry intelligence and challenges, and client needs

You have...

  • 2+ years experience leading a team of SDRs in a high-tech start-up environment
  • 1+ year experience in Salesforce
  • Knowledge of SaaS and/or subscription-based business sales models
  • High energy, company first, positive attitude: Passionate about this opportunity and making a massive impact in the healthcare world
  • Familiarity with data analysis and reporting using Salesforce and/or other sales tools
  • Ability to mentor and coach the development of others with success coaching top performing teams
  • Proven track record of consistently exceeding against quota and outlined metrics
  • Ability to establish a deep understanding of the professional motivators of others, leveraging this knowledge to inspire a team
  • Powerful communication and presentation skills, both written and verbal, in person or on the phone
  • Flexibility to work unpredictable hours in a fast-paced environment
  • Ability to prioritize and manage multiple needs at once with exceptional organization and time management skills and strong business acumen
  • Critical thinking skills to understand issues that are relevant for prospects and to drchrono, to drive towards desired outcomes
  • Desire to provide a superior level of accuracy, consistency, and work quality
  • Strong interpersonal skills and customer service oriented with ability to partner with leaders and individuals at all levels and to work within a team
  • Bachelor’s degree from accredited university


drchrono is a medical platform for doctors and patients. We are crafting only the best mobile healthcare experience, with a focus on iPad, iPhone, Apple Watch and web. The driving force of our efforts is in changing the way people engage and experience healthcare through electronic health records. We’re building some fascinating stuff. We are a Silicon Valley startup, working out of the chronoplex in SUNNYVALE, CA and Hunt Valley, Maryland. Our focus is on building artistic, intricate, and useful products. You would be part of an entrepreneurial, sharp, capable and curious team. Since our inception, we have attracted over 100k physicians, 10 million patients. So far we’ve booked 20+ million patient appointments and processed 1.5 billion dollars in medical billing per year.

drchrono is ranked by INC 500 as one of the fastest growing private companies in America.

Silicon Valley Business Journal designated drchrono as one of the fastest growing private companies and was voted the #1 mobile Electronic Health Record 5 years in a row by Black Book Rankings.


We are always asking ourselves, how can we make physicians and patients life better through technology? Our team works on making healthcare better day by day.

  • What we do and look for in people we work with-
  • We don’t settle.
  • Passion, be inspired.
  • Develop entrepreneurs.
  • Put a dent in the universe through healthcare.

No global movement springs from individuals. It takes an entire team united behind something big.

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