Accounts Receivable

MOUNTAIN VIEW / FINANCE / FULL-TIME



Do you enjoy engaging customers and being the go to guy or gal who knows the answers to any payment questions? Do you have a deep passion around accounts receivable? Do you live for educating users, making people smile, solving problems and getting the company payment issues resolved? Do you get jazzed overcoming accounting issues? If yes, this is the job for you.

Your job is to help us with customer payments of all sorts and tracking them. In accounts receivable you secure revenue by verifying and posting receipts as well as resolving discrepancies.

RESPONSIBILITIES

  • Updates receivables by totaling unpaid invoices
  • Reaches out to customers who have an account balance
  • Communicates with customers regarding invoice questions and concerns
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, customer success department, and customers
  • Resolves collections by examining customer payment plans and payment history
  • Resolves invalid or unauthorized deductions by following pending deductions procedures
  • Works with sales, customer success department, and customers to update accounts
  • Works with engineers to enhance the accounts receivable system
  • Communicates with fellow members of the Accounting and Finance team regarding the status of accounts
  • Protects organization's value by keeping information confidential
  • Updates job knowledge by participating in educational opportunitiesS

SKILLS/QUALIFICATIONS

  • Stellar attendance and punctuality are a must
  • Minimum 1-year customer service experience preferred
  • Ability to receive and implement ongoing feedback / coaching
  • Exceptional customer service and interpersonal phone etiquette skills
  • Strong computer application skills
  • Strong oral/written communication skills
  • Must be results oriented
  • Motivated to be a consistent performer

ABOUT DRCHRONO

drchrono is a medical platform for doctors and patients. We are crafting only the best mobile healthcare experience, with a focus on iPad, iPhone, Apple Watch and web. The driving force of our efforts is in changing the way people engage and experience healthcare through electronic health records. We’re building some fascinating stuff. We are a Silicon Valley startup, working out of the chronoplex in Mountain View, CA. Our focus is on building artistic, intricate, and useful products. You would be part of an entrepreneurial, sharp, capable and curious team. Since our inception, we have attracted over 85,000 physicians, 5.5 million patients. So far we've booked 19 million patient appointments and processed 1.2 billion dollars in medical billing per year.

drchrono is ranked by INC 500 as one of the fastest growing private companies in America, listed for two years in a row for 2014 and 2015.

Silicon Valley Business Journal designated drchrono as one of the fastest growing private companies and was voted the #1 mobile Electronic Health Record 4 years in a row by Black Book Rankings.

OUR MISSION

We are always asking ourselves, how can we make physicians and patients life better through technology? Our team works on making healthcare better day by day.

  • What we do and look for in people we work with-
  • We don’t settle.
  • Passion, be inspired.
  • Develop entrepreneurs.
  • Put a dent in the universe through healthcare.

No global movement springs from individuals. It takes an entire team united behind something big.

Have questions? Checkout drchrono.com/careers and drchrono.com/tv.